macOS版本更新資訊-November 28, 2022

version 5.12.9 (13190) for macOS

New and enhanced features

  • General features
    • Enterprise Auto Update policies
      Zoom’s Enterprise Auto Update policies allow system administrators the ability to keep managed desktop client installations up to date in accordance with their own policies and preferences. These policies will afford administrators granular control over desktop client auto-update behavior and UI, giving them the ability to tailor the experience at a group level to meet the needs of a wide variety of user cohorts. The following policies are available with MSI, GPO, and PLIST deployments with version 5.10.6 or higher, as well as with Zoom Device Management (ZDM):
      • AU2_EnableAutoUpdate
      • AU2_SetUpdateChannel
      • AU2_EnableShowZoomUpdates
      • AU2_EnableUpdateAvailableBanner
      • AU2_EnablePromptUpdateForAU2
      • AU2_EnableUpdateSuccessNotification
      • AU2_EnableManualUpdate
      • AU2_DeploySpecificVersion
      • AU2_SetUpdateSchedule
      • AU2_InstallAtIdleTime
      • AU2_SafeUpgradePeriod
  • Meeting features
    • Enhancements to Closed Captioning notifications
      When a participant enables closed captioning, they are prompted to select the speaking language that will be used in the meeting which will be applied for everyone. When the spoken language is changed, the participant will be asked to confirm speaking language before it is changed. The host and any user who has captions on are notified if speaking languages are changed. This requires desktop version 5.12.9 or higher.
    • Enhancements to Translated Captioning notifications
      When a participant enables translated captions, they are prompted to select their speaking language (the language they will be speaking) and their translation language (the language in which they want to view closed captions). Additionally, all other participants in the meeting are prompted to select their speaking language, so that any participant who has translated captioning enabled can view captions accurately in their preferred language. This will not automatically turn on captions and translation for everyone; users must select speaking and translation languages in order to enable and view captions. This requires desktop version 5.12.9 or higher.

Resolved issues

  • Minor bug fixes

資料出處 Zoom總公司官網

macOS版本更新資訊-November 10, 2022

version 5.12.8 (12565) for macOS

New and enhanced features

  • Zoom Mail and Calendar 
    • Introducing: Zoom Mail and Calendar Clients
      Email and calendaring are centralized along with Meetings, Phone, and Team Chat when your email and calendar account is integrated with Zoom. The Zoom Mail Client allows users to access, manage, compose, and respond to emails directly from the Zoom desktop client. Integrating a calendar service allows users to schedule new meetings directly in their calendar with an associated Zoom meeting, check who has responded to the invite, and more easily join meetings on their calendar. Currently, Zoom supports the Zoom Mail Service, Google, and Office 365 for integrating with the client.
    • Introducing: Zoom Mail and Calendar Service (Beta) 
      The Zoom Mail Service works seamlessly with Meetings, Phone and Team Chat, bringing all of your important communications and scheduling activities together, with the security of end-to-end encryption for emails sent directly between active Zoom Mail Service users. This is currently available for Zoom One Pro or Standard Pro accounts in the US or Canada. The Mail and Calendar Services use the Mail and Calendar Clients for the desktop app.

Resolved Issues

  • Minor bug fixes
  • Security enhancements

資料出處 Zoom總公司官網

macOS版本更新資訊-November 7, 2022

version 5.12.6 (12435) for macOS

New and enhanced features

  • General features
    • Dutch language support 
      The Zoom client now supports Dutch. By default, Zoom will match the operating system’s language if supported and users can manually select a language of their choice.
    • Support for RelayState with SSO authentication 
      Zoom SSO authentication protocols have been enhanced to provide the ability for deep linking within SSO responses, ensuring users are authenticated before joining a meeting or viewing a cloud recording, as well as automatically authenticating on the client when launching the application. This feature must be enabled by Zoom.
    • Reorder desktop client tabs 
      Desktop client users can adjust the order of product tabs on the desktop client, prioritizing the products they use the most. This can be done by dragging-and-dropping the tabs directly, or under the General tab of the client settings.
  • Meeting/webinar features
    • Screen share preview 
      When starting a share session, the sharer can hover their mouse near the floating toolbar and view a preview of the shared content other participants are seeing on their devices. This feature will not be immediately available, as it is dependent on a backend update currently scheduled for November 9, 2022. 
    • Enhanced participants list for multi-device users 
      When a user pairs the Zoom desktop or mobile app with a local Zoom Room or Zoom for Home device and joins a meeting or webinar, the Participants list will display these redundant attendees grouped and nested to better convey these associations between users and devices.
  • Meeting features
    • Enhanced formatting for in-meeting chat 
      In-meeting chat is being enhanced to support more advanced forms of messaging, including in-line image previews, rich text formatting, screenshots, and message quoting. Messages can also be deleted after being sent.
    • Support for up to 1000 participants in E2EE Meetings 
      End-to-end encrypted meetings can support up to 1000 total participants. Previously, the maximum was 200 participants. Large Meeting add-on requirements still apply.
    • Pair with Zoom Room and transfer a live meeting 
      Pairing with a Zoom Room can also be initiated within the Zoom meeting window, facilitating easier transferring of that meeting to the local Zoom Room. Previously, you had to pair with a Zoom Room outside of an active meeting, before being able to transfer. This requires Zoom Room version 5.12.6 or higher.
  • Whiteboard features
    • Enhanced Whiteboard menu 
      The in-meeting menus have been updated, to more closely match the menus in the out-of-meeting whiteboard experience. This includes an improved right-click menu, additional editing options for shapes, and a zoom menu on mobile.
    • Additional shapes 
      Additional shapes are available for Whiteboard including more basic shapes, flowchart symbols, UML symbols, and equations.
    • Follow along with presenter 
      When collaborating on a Whiteboard during a live meeting, participants can request to follow a specific editor or request all others to follow them. When following, your view of the canvas is tied to their view of the canvas.
    • Rich-text options for text objects 
      In-meeting created text objects, sticky notes, and shapes can be more finely formatted with additional rich-text options, including bold, italics, underline, font size, bulleted and numbered lists, and more.
  • Team Chat features
    • Multiple admins for a chat channel 
      Channel owners can designate up to 50 admins to help manage a chat channel.
    • Support for messages only visible to you 
      Some messages sent by Zoom Apps in Team Chat are marked Only visible to you. These messages are only visible to the specific user who triggered the actions because they are user-specific and not suitable for the wider audience.
    • Scheduling a meeting through Zoom Team Chat 
      Zoom Team Chat users can schedule meetings directly within a chat channel, which will automatically invite all members of that chat channel to the resulting calendar event. This feature currently only supports the Contacts and Calendar integration with Google and requires version 5.11.3 or higher.
    • Virtual background and touch up appearance support for Video Messaging 
      When sending a Video Message in Zoom Chat, the user’s previously selected virtual background and their touch up setting are applied to the video. An option to open virtual background and filter settings is provided for quick access. This feature is available for all accounts, and no longer must be enabled by Zoom. The device must support the virtual background type you want to utilize.
    • Get Started section for new Team Chat users
      New users interacting with Team Chat for the first time are provided with a getting started guide to help them onboard with using Zoom Team Chat more efficiently.
  • Phone features
    • Chat notifications for missed calls 
      With the power pack license, receptionists can quickly send a chat message to a recipient that missed a call. The receptionist can enable a setting to determine if the note happens during or after a call. If leaving a phone number in the note, it can be clicked to be dialed directly from the chat.
  • Contact Center features
    • View and edit address book 
      Agents can access and navigate the address book from the Zoom desktop client. They can also initiate outbound engagements from address book contacts, and edit contact attributes for active/closed engagements.
    • Mirror video 
      Agents and consumers can mirror their video during a video engagement.
    • Release engagements back to queue 
      Agents or supervisors in an active manually routed voice or video engagement can release engagement back to the queue if needed.
    • Enhancement to voice call transferring 
      When supervisors or agents transfer a voice call to another contact center user, they will be notified if the user is available. If the user isn’t available, they can transfer to a voicemail inbox accessible by the user (if applicable).
    • Support for USB headsets 
      Supervisors and agents can use supported USB headsets to mute/unmute, accept, or adjust the volume during video engagements.
    • SMS from voice engagement
      Agents or supervisors can click SMS in the Profile tab to easily start a new SMS engagement while in an active voice engagement.

Resolved Issues

  • Minor bug fixes
  • Security enhancements
  • Resolved an issue with GIF searches returning a network error, rather than stating no matching images found 
  • Resolved an issue regarding poor whiteboard performance with high numbers of concurrent editors
  • Resolved an issue for a subset of users in China regarding incorrect SSO redirects 
  • Resolved an issue regarding participants failing to be reassigned to a breakout room 
  • Resolved an issue regarding Zoom Phone call history not updating properly 
  • Resolved an issue regarding various incorrect UI localizations
  • Resolved an issue regarding older SMS messages not being available
  • Resolved an issue for a subset of users regarding potential crashes when receiving shared content on specific network configurations 
  • Resolved an issue regarding Apple Trackpad not scrolling properly
  • Resolved an issue regarding failed calls to imported contacts initiated through the search bar 
  • Resolved an issue regarding the Zoom Phone Power Pack widget not automatically hiding itself
  • Resolved an issue regarding warm call transfers displaying an incorrect number for the intended transfer 
  • Resolved an issue regarding inconsistent object resizing behavior 
  • Resolved an issue for a subset of users regarding the meeting scheduler window appearing blank 
  • Resolved an issue regarding a network connection and sharing with AirPlay 

資料出處 Zoom總公司官網

macOS版本更新資訊-September 26, 2022

version 5.12.0 (11129) for macOS

Changes to existing features

  • Zoom Chat changing to Zoom Team Chat 
    The out-of-meeting, persistent chat experience is renamed to Zoom Team Chat. This change is only to the various UI elements and has no effect on associated features and functionalities.
  • New Zoom icon for desktop and mobile apps
    As part of our ever-evolving products and brand, the icon for the desktop client and mobile apps is updated with a new logo.

New and enhanced features

  • General features
    • Profile Card enhancements 
      Profile cards have been visually enhanced to better convey information about users and contacts. Work location (Office or Remote), location, and local time are spaced properly, even when fewer of those items are provided by the user. The location field supports hyperlinks. The email address field on the Contact tab of the Profile Card now displays a copy to clipboard button on hover. A reminder that profile cards can be viewed in meetings. You can also see them in Zoom Team Chat by hovering over a user’s profile photo or @ mention name.
    • Support for Zoom Workspace Reservation
      Reserving desks or workspaces can be done directly in the Zoom desktop client and mobile app, in addition to the web portal and Zoom Rooms. This is available directly in the mobile app, while the desktop client utilizes the Workspace Reservation Zoom App, which is accessed through the Apps tab of the desktop client. The Workspace Reservation Zoom App must be approved for use by an admin before it can be installed and used.
    • Additional MSI/PLIST/GPO/MDM options
      • Preset use of hide self view in meetings – HideSelfView 
        Disabled by default, this option controls the use of the Hide Self View option. This option is currently available during meetings and webinars, but will include an additional out-of-meeting option in the client video settings.
  • Meeting/webinar features
    • Sign language interpretation 
      Meeting hosts can assign participants as sign language interpreters, interpreting one language into sign language in real-time. The host can assign interpreters when scheduling or during the meeting. These interpreters are displayed in a dedicated window, which can be repositioned and resized by the attendee choosing to view sign language interpretation. This requires version 5.11.3 or higher for desktop and 5.12.0 or higher for mobile. The host must be a Licensed user on a Business, Education, or Enterprise account, or Pro account with the Zoom Webinars add-on plan.
    • Decline meeting invitation with message 
      When the host of an active meeting invites a contact directly to join, the invitee can send a message when declining the invite, to provide context around the reason for declining. Some preset responses are provided by Zoom, but custom text can be used as well. The message will appear as a chat message in Zoom Team Chat for the person requesting you join.
    • Enhanced in-meeting audio controls 
      The desktop client settings for original sound, noise suppression, and other advanced audio controls have been updated to be clearer and easier to use. The in-meeting original sound toggle has been also enhanced to indicate the current status and effect when the toggle is clicked.
    • Enhanced Self-view and Non-video participants controls 
      The Hide Self View option in client settings is persistent across meetings, reducing the need to be set each meeting. Additionally, the Hide Self View and Hide Non-Video Participants options are included in the in-meeting View controls, for easier access.
  • Meeting features
    • Schedule recurring meetings 
      Users can schedule a recurring meeting from the desktop client, setting a specific recurrence pattern, just as they can in the scheduler in the web portal. This feature will not be immediately available for all users, as it is rolling out over time. 
  • Whiteboard features
    • Rich-text options for text and shapes 
      Text objects, sticky notes, and shapes can be more finely formatted with additional rich-text options, including bold, italics, underline, font size, bulleted and numbered lists, and more.
  • Chat features
    • Set reminders for messages 
      Zoom Team Chat users can improve their efficiency and responsiveness by setting configurable reminders for any Zoom Team Chat message. All messages with a reminder are easily accessible in a dedicated Reminders section at the top of the left Zoom Team Chat panel, joining the Mentions, Missed Calls, Bookmarks, and other sections. This can also be configured to not be displayed with the other options through client settings. This requires version 5.12.0 or higher.
    • Virtual background and touch up appearance support for Video Messaging 
      When sending a Video Message in Zoom Chat, the user’s previously selected virtual background and their touch up setting are applied to the video. An option to open virtual background and filter settings is provided for quick access. This feature must be enabled by Zoom and the device must support the virtual background type you want to utilize.
    • Restrict who can add channel members 
      When updating or editing a chat channel, the channel admin can choose to allow anyone in the channel to add new members, or they can restrict this ability to only channel owners and admins. If external users are allowed in the channel, they can also select which user types are allowed to add external members to the channel.
    • Additional keyboard shortcuts for Zoom Team Chat 
      To assist users with screen readers, several keyboard shortcuts are added to quickly bring the screen focus to commonly used areas of chat, including switching to the chat list, jumping to the most recent message, jumping to start of unread messages, and adding members to chat or channel.
    • Request private channel access from channel and message links 
      When a link to a private channel or message in a private channel is shared with a user that is not currently a member of that private channel, they can request access to join. The channel admin receives the request in that channel, and if approved, the requestor is notified of the approval.
    • Enhanced link previews for chat message and channel links
      When a Zoom Team Chat message or channel is deeplinked in chat, the preview will provide additional information. Deeplinks to public channels provide channel type, name, and description info. Deeplinks to messages in public channels provide original sender name, date/time, and a short snippet of the message. Deeplinks to private channels and messages within are only provided if the user is already a member of that private channel.
    • Add chatbots and chat apps to folders 
      Chatbots and Zoom Chat apps from the marketplace can be sorted into chat folders. Previously, only chat contacts, group chats, and chat channels could be assigned to a folder. This must be enabled by Zoom.
  • Phone features
    • Video mail/video greeting virtual background 
      If the feature is enabled by their admins, users can record a video greeting or video mail using a virtual background. The custom and Zoom-provided virtual backgrounds will be available for use, although custom backgrounds can only be uploaded via the web portal.
  • Contact Center features
    • Make outbound calls in Not Ready status
      Supervisors or agents can make outbound voice calls while in the Ready or Not Ready status. As a result, they will receive inbound engagement notifications while in the outbound call. Previously, they could only make outbound calls while in the Not Ready status.
    • Upgrade voice or SMS to video
      Account owners and admins can allow agents to upgrade an active voice or SMS engagement to video engagement.
    • Launching a URL during inbound calls 
      Admins can change user settings to automatically launch a URL when they receive a voice call. They can also insert parameters to pass details about the consumer. This feature must be enabled by Zoom.
    • Specify skills when transferring 
      When agents transfer an engagement to a queue that contains an agent routing profile, they can specify the inputs required by the agent routing profile.
    • Agent avatar in transfer window (voice) 
      When transferring a voice engagement, agents can see other agents’ contact center avatars. Agents’ contact center avatars are separate from their Zoom profile pictures and can be customized by admins.
    • Enhancements to viewing recordings
      There are several enhancements to make it easier for admins, supervisors, and agents to view engagements that contain multiple recordings.
    • Enhancements to internal calling from Zoom Contact Center to Zoom Phone 
      When supervisors or agents make outbound calls or transfer calls to Zoom Phone users, the search results will display users’ profile pictures and presence statuses.

Resolved Issues

  • Minor bug fixes
  • Security enhancements
  • Resolved an issue regarding Webinar Q&A not showing some answered questions 
  • Resolved an issue regarding failed chat autosaves due to ellipsis in the meeting title 
  • Resolved an issue regarding chat connectivity issues when switching from wired to wireless connections 
  • Resolved an issue for a subset of users regarding the Integrate Zoom with Outlook adding extra information to contact cards 
  • Resolved an issue for a subset of users regarding gray boxes over shared screen 
  • Resolved an issue regarding saved whiteboards being overwritten 
  • Resolved an issue regarding local recordings being stopped when host role is reassigned 
  • Resolved an issue regarding higher CPU usage when using Zoom Whiteboard 
  • Resolved an issue regarding losing call control between client and desk phone
  • Resolved an issue regarding drop-down menus in shared applications not being visible for viewers
  • Resolved an issue regarding drawing tools after double-clicking a location
  • Resolved an issue regarding the desktop meeting list not listing a rescheduled meeting
  • Resolved an issue regarding routing a blackmagic capture card through a virtual camera input 
  • Resolved an issue regarding shared audio only being heard in one channel for bluetooth audio connections 
  • Resolved an issue regarding Zoom windows being hidden when that screen is shared 
  • Resolved an issue regarding text replacement macros not being used in chat 

Note: The Share in-meeting chat to Zoom Team Chat and Enhanced filters for Closed engagements tab features were pulled from release due to issues with deployment and will be available in another upcoming release.

資料出處 Zoom總公司官網

macOS版本更新資訊-August 22, 2022

version 5.11.9 (10046) for macOS

New and enhanced features

  • General features
    • Enhanced access to cloud recordings
      Cloud recordings can be more easily accessed and shared from the desktop client. Additionally, a notification will appear when a recording is finished processing.
  • Meeting/webinar features
    • Support up to 25 custom languages for interpretation 
      Up to 25 custom languages for interpretation can be used during a meeting or webinar. Previously, only up to 5 custom languages were supported. This option is only available if Enable language interpretation by default is enabled. This enhancement must be enabled by Zoom and requires client version 5.11.2 or higher.
  • Meeting features
    • Broadcast mic audio to all breakout rooms 
      Meeting hosts can broadcast their microphone audio to all breakout rooms in a meeting. Previously, only device audio could be shared to breakout rooms from the main session.
  • Webinar features
    • Support for multi-language and translated captions in Webinars 
      Zoom Webinars hosts can enable translated captions to support webinars with multiple different language speakers, allowing attendees to view captions in the language that best suits them. Additionally, automated captions in Webinars support additional languages in addition to English, which has been the only supported language thus far. Previously, these captioning features were only available for meetings. The Translated Captions feature is currently only available for Zoom One Business Plus and Zoom One Enterprise Plus accounts. 
  • Whiteboard features
    • Enhanced collaboration cursors
      In-meeting Whiteboard users will see fewer collaboration cursors, which are cursors labeled with the name of the participants controlling them, when collaborating with others on a Whiteboard. Inactive cursors will disappear until active again. Users can also enable and disable viewing all collaborator’s cursors when viewing a Whiteboard.
    • Additional shapes and enhanced shape creation 
      Additional shapes are available for the in-meeting Whiteboard experience, including pentagons, hexagons, octagons, hearts, arrows, clouds, and stars. Previously, these shapes could only be added through the out-of-meeting experience.
    • Dark mode support for Whiteboard Dashboard 
      The out-of-meeting Whiteboard Dashboard, accessed by clicking the Whiteboard tab in the client, follows the client’s light or dark theme.
  • Chat features
    • External users notice when composing messages in chats 
      Chats and channels that include external users will have enhanced labeling in the compose box to remind users that external contacts are present. The notification is clickable to provide more information regarding who can see messages in the chat or channel.
    • Profile card for meeting hosts 
      When users view an upcoming meeting in either the Home page or the Meetings tab, the meeting host’s name provides the host’s profile card on hover. An option to chat directly with the host is also provided next to their name. If the host is not already a contact, the option to add them as a contact is provided.
  • Phone features
    • Desk phone call control setting enhancement 
      When pairing or unpairing a desk phone to the Zoom desktop client, users can see the pairing/unpairing in process, then click on the OK button to close the dialog box once the process is over.
    • Restricted Calls/SMS hours and location 
      If admins restrict calls and SMS for a location and/or during a time frame, users will be notified on their Zoom client that they are unable to send SMS and place calls during restricted hours/locations.
  • Contact Center features
    • Enhancements to external voice calling 
      Account owners and admins can enable supervisors and agents to make outbound calls and transfer calls by entering a name for contact matching. The system matches the name to the Zoom Contact Center address book and locates the PSTN number for the contact. The system displays matches for contacts containing a phone number, the supervisors and agents can select the correct contact and number combination. If a matching name does not include a phone number, then they don’t display as a match.
    • Enhancements to internal calling from Zoom Contact Center to Zoom Phone 
      Account owners and admins can enable supervisors and agents to make outbound calls and transfer calls by entering a name for contact matching. The system matches the name to the account’s Zoom Phone Contacts and locates matches for the contact. The system displays matches for contacts containing an extension or phone number, then supervisors and agents can select the correct contact and number combination. If a matching name does not include an extension or phone number, then they don’t display as a match.
    • Selectively assign engagements 
      When auto routing is disabled for a queue, agents and supervisors can selectively assign active voice and video engagements to themselves. Supervisors can also assign engagements to other agents in queue.
    • Support for USB headsets 
      Supervisors and agents can use supported USB headsets to mute/unmute, accept/decline, or adjust the volume. This is only supported for voice engagements.
    • Share file in chat during video engagement 
      If enabled by an admin, agents and consumers can share files in chat during an active video engagement.
    • View engagements waiting for callback 
      Supervisors and agents can view voice calls that are waiting for a callback. These engagements are labeled with the Callback status in the live engagements tab. This feature must be enabled by Zoom.
    • Preview message history in chat notifications
      When supervisors or agents receive a notification for a new or transferred chat engagement, they can preview the previous conversation before accepting the engagement so they have context of the conversation before it starts.
    • Enhancements to engagement monitoring 
      There are several enhancements to related to monitoring:
      • When supervisors barge or takeover an active engagement, the existing agent in the engagement will see a notification.
      • When supervisors barge into an active engagement, they can easily downgrade to viewing (for chat), or listening/whispering (for voice).
      • When a supervisor uses monitoring, their contact center status will not be automatically changed.
    • Agent avatar in transfer window (chat and SMS) 
      When transferring a chat or SMS engagement, agents can see other agents’ contact center avatars. Agents’ contact center avatars are separate from their Zoom profile pictures and can be customized by admins.
    • Enhancements to filtering and sorting agents 
      Supervisors can filter the My Agents table by agent status, queue, or name. They can also sort the table by name, status, or duration.
    • Enhancement to consumer experience 
      The consumer video experience has been improved so that they can resize the Waiting Room video during video engagements.
  • Zoom Apps features
    • Enhanced in-client app approval 
      Admins approving an app in the client can more precisely approve apps, either for the entire account or for specific users and/or user groups.

Resolved Issues

  • Minor bug fixes
  • Security enhancements
  • Resolved an issue regarding unretrievable SMS messages 
  • Resolved an issue regarding Whiteboards being exportable when disabled 
  • Resolved an issue regarding switching between audio devices with the same name within the system audio panel 
  • Resolved an issue for a subset of users regarding audio tests providing false negatives 

資料出處 Zoom總公司官網