iOS版本更新資訊-May 23, 2022

version 5.10.6 (3594) for iOS

Changes to existing features

  • Change to panelist visibility of Q&A before they joined 
    Panelists will no longer be able to see reopened dismissed questions, if the original question and their respective comments were posted before they joined the session. This aligns the behavior for both open questions and dismissed/reopened questions for late-joining panelists.

New and enhanced features

  • Chat features
    • File transfer control for internal and external contacts 
      Administrators can control the type of files that can be sent to and from their internal and external users in Zoom Chat. Admins can also control the maximum file size for transfer by external users.
  • Phone features
    • Voicemail and videomail transcript 
      Phone users can view the transcription of their videomail or voicemail if the features are enabled by their admins.
    • Adjust ringtone and call waiting volume 
      Users can adjust or silence the volume of incoming calls, and call waiting using the ringtone and call waiting volume controls. Users can also assign distinct ringtones to different extensions.
    • SMS to emergency phone numbers 
      Zoom Phone users attempting to send an SMS or a group SMS from the Zoom desktop or mobile client, to US and Canada emergency phone numbers, will receive an error message stating that text to 911 service is not available, and instead to call those emergency phone numbers. Zoom phone clients will automatically place the emergency call after a 10 seconds countdown unless the user cancels the call.

Resolved Issues

  • Minor bug fixes
  • Security enhancements
  • Resolved an issue for a subset of user regarding calendar syncing with on-prem Exchange 
  • Resolved an issue regarding an E2EE warning when calling a PSTN line 
  • Resolved an issue for a subset of users regarding the auto-selection of video capture modes 
  • Resolved an issue regarding company contacts disappearing 
  • Resolved an issue regarding auto-record in a Webinar 
  • Resolved an issue regarding a menu in the Participants panel appearing inconsistently (iPad only)

Notes:

  • The Time zones included in profile cards enhancement was pulled from release due to compatibility issues, and will be available in another upcoming release.

  • The Share Zoom Whiteboard to Zoom Chat channels enhancement was pulled from release due to compatibility issues, and will be available in another upcoming release.

資料出處 Zoom總公司官網

macOS版本更新資訊-May 23, 2022

version 5.10.6 (7526) for macOS

Changes to existing features

  • Change to panelist visibility of Q&A before they joined 
    Panelists will no longer be able to see reopened dismissed questions, if the original question and their respective comments were posted before they joined the session. This aligns the behavior for both open questions and dismissed/reopened questions for late-joining panelists.

New and enhanced features

  • General features
    • Control participant names in local recordings 
      Allow hosts to control whether participant names are captured as part of local recordings. Enabled by default in the client settings, names of participants (either with video on or off) are captured as part of their video for local recordings. This has no effect on name tags created as part of webinar session branding.
    • End of support for macOS 10.9 
      With this release, the Zoom desktop client for macOS requires OS X (10.10) or higher. Devices still on 10.9 will have 5.10.4 (6592) as the most recent version available.
    • Additional MSI/PLIST/GPO options
      • Disable Guest mode for Zoom Apps – DisableZoomAppsGuestAccess 
        Disabled by default, this controls the ability for users to utilize a Zoom App in Guest mode.
      • Control use of the launch external app/URL for incoming calls – EnableLaunchApp4IncomingCalls 
        Disabled by default, this controls the Launch an external app or a URL for incoming calls option in the client. This must be used in coordination with the SetCommand4IncomingCalls, so that the URL can be configured as well.
      • Set the exact URL you want to launched for incoming calls – SetCommand4IncomingCalls 
        Disabled by default, this sets the URL used when the client receives an incoming call. This must be used in coordination with the EnableLaunchApp4IncomingCalls, so that the Launch an external app or a URL for incoming calls option can be enabled as well.
  • Chat features
    • File transfer control for internal and external contacts 
      Administrators can control the type of files that can be sent to and from their internal and external users in Zoom Chat. Admins can also control the maximum file size for transfer by external users.
  • Phone features
    • Voicemail and videomail transcript 
      Phone users can view the transcription of their videomail or voicemail if the features are enabled by their admins.
    • Adjust ringtone and call waiting volume 
      Users can adjust or silence the volume of incoming calls, and call waiting using the ringtone and call waiting volume controls. Users can also assign distinct ringtones to different extensions.
    • SMS to emergency phone numbers 
      Zoom Phone users attempting to send an SMS or a group SMS from the Zoom desktop or mobile client, to US and Canada emergency phone numbers, will receive an error message stating that text to 911 service is not available, and instead to call those emergency phone numbers. Zoom phone clients will automatically place the emergency call after a 10 seconds countdown unless the user cancels the call.
    • Sync cloud contacts 
      Users can refresh their contacts by clicking the refresh icon if the contacts have not synced.
  • Contact Center features
    • Transfer call to external phone number 
      Supervisors and agents can transfer voice calls to specialists outside the Zoom Contact Center by entering the Zoom Phone number or external phone number.
    • Invite URL for video engagements
      Agents can invite others to the video engagement by copying and sending an invite URL via SMS or email.
    • Enhancements to Engagement tab 
      There are several UI enhancements to the Engagements tab:
      • Column headings still appear when there is no engagement data available.
      • The unique engagement ID for each engagement is easily accessible and can be copied to share with others.
    • Initiate callback from Engagements tab 
      If callback is enabled, supervisors and agents can view voice calls in the queue that are waiting for a callback. They can take over the call to start an outbound call.
    • Enhancements to presence status 
      Agents can’t set their contact center presence status to Offline. The Offline status will be auto set if the agent signs out of the client. Also, the default presence status has changed to Not Ready.
    • Enhancements to notifications 
      There are several UI enhancements to improve and differentiate Zoom Contact Center notifications from other Zoom products.
      • Inbound voice notifications display the address book name and phone number if available. Otherwise Unknown Name will be displayed.
      • Inbound chat, SMS, and video notifications display the Decline button.
      • When an agent transfers a voice call, they can select the Transfer from phone number.
      • Agents can be on a Zoom meeting, Zoom Phone call, and Zoom Contact Center call at the same time and easily switch audio between each product when receiving an inbound notification.
    • Enhancement to published notes 
      Published notes are better organized to help agents easily understand customer issues for engagements. Notes are listed by the agent assigned to the engagement in chronological order, then by the published timestamp of each note. If agents edit an existing note, this will not impact the order of the notes.
  • Zoom Apps features
    • Guest mode for Zoom Apps 
      Guest mode allows a meeting or webinar participant to use an app without Zoom giving the app full access to the participant’s Zoom account data. Instead, the app only has access to basic information, such as participants’ display names, basic browser and device info, basic interactions within Zoom (reactions, turn camera on/off, etc), and performance statistics about how that Zoom App is running.

Resolved Issues

  • Minor bug fixes
  • Security enhancements
  • Resolved an issue for a subset of user regarding calendar syncing with on-prem Exchange 
  • Resolved an issue regarding an E2EE warning when calling a PSTN line 
  • Resolved an issue for a subset of users regarding the auto-selection of video capture modes 
  • Resolved an issue regarding company contacts disappearing 
  • Resolved an issue regarding imported contacts disappearing after SMS attempt 
  • Resolved an issue regarding fresh installs pre-populating an inaccurate SSO domain 
  • Resolved an issue regarding some users’ phone status not matching their actual status 
  • Resolved an issue regarding failed SSO logins
  • Resolved an issue regarding outbound numbers displaying differently on receiving end 
  • Resolved an issue regarding sharing Adobe Acrobat Reader in full screen mode 

Notes:

  • The Time zones included in profile cards enhancement was pulled from release due to compatibility issues, and will be available in another upcoming release.

  • The Share Zoom Whiteboard to Zoom Chat channels enhancement was pulled from release due to compatibility issues, and will be available in another upcoming release.

資料出處 Zoom總公司官網

Android版本更新資訊-May 23, 2022

version 5.10.6 (6331) for Android

Changes to existing features

  • Change to panelist visibility of Q&A before they joined 
    Panelists will no longer be able to see reopened dismissed questions, if the original question and their respective comments were posted before they joined the session. This aligns the behavior for both open questions and dismissed/reopened questions for late-joining panelists.

New and enhanced features

  • Chat features
    • File transfer control for internal and external contacts 
      Administrators can control the type of files that can be sent to and from their internal and external users in Zoom Chat. Admins can also control the maximum file size for transfer by external users.
  • Phone features
    • Voicemail and videomail transcript 
      Phone users can view the transcription of their videomail or voicemail if the features are enabled by their admins.
    • Adjust ringtone and call waiting volume
      Users can adjust or silence the volume of incoming calls, and call waiting using the ringtone and call waiting volume controls. Users can also assign distinct ringtones to different extensions.
    • SMS to emergency phone numbers 
      Zoom Phone users attempting to send an SMS or a group SMS from the Zoom desktop or mobile client, to US and Canada emergency phone numbers, will receive an error message stating that text to 911 service is not available, and instead to call those emergency phone numbers. Zoom phone clients will automatically place the emergency call after a 10 seconds countdown unless the user cancels the call.

Resolved Issues

  • Minor bug fixes
  • Security enhancements
  • Resolved an issue for a subset of user regarding calendar syncing with on-prem Exchange 
  • Resolved an issue regarding an E2EE warning when calling a PSTN line 
  • Resolved an issue for a subset of users regarding the auto-selection of video capture modes 
  • Resolved an issue regarding company contacts disappearing 
  • Resolved an issue for a subset of users regarding taking and sending photos in Zoom Chat 

Notes:

  • The Time zones included in profile cards enhancement was pulled from release due to compatibility issues, and will be available in another upcoming release.

  • The Share Zoom Whiteboard to Zoom Chat channels enhancement was pulled from release due to compatibility issues, and will be available in another upcoming release.

資料出處 Zoom總公司官網

Windows版本更新資訊-May 23, 2022

version 5.10.6 (5889) for Windows

Changes to existing features

  • Change to panelist visibility of Q&A before they joined 
    Panelists will no longer be able to see reopened dismissed questions, if the original question and their respective comments were posted before they joined the session. This aligns the behavior for both open questions and dismissed/reopened questions for late-joining panelists.

New and enhanced features

  • General features
    • Control participant names in local recordings 
      Allow hosts to control whether participant names are captured as part of local recordings. Enabled by default in the client settings, names of participants (either with video on or off) are captured as part of their video for local recordings. This has no effect on name tags created as part of webinar session branding.
    • Additional MSI/PLIST/GPO options
      • Disable Guest mode for Zoom Apps – DisableZoomAppsGuestAccess 
        Disabled by default, this controls the ability for users to utilize a Zoom App in Guest mode.
      • Control use of the launch external app/URL for incoming calls – EnableLaunchApp4IncomingCalls 
        Disabled by default, this controls the Launch an external app or a URL for incoming calls option in the client. This must be used in coordination with the SetCommand4IncomingCalls, so that the URL can be configured as well.
      • Set the exact URL you want to launched for incoming calls – SetCommand4IncomingCalls 
        Disabled by default, this sets the URL used when the client receives an incoming call. This must be used in coordination with the EnableLaunchApp4IncomingCalls, so that the Launch an external app or a URL for incoming calls option can be enabled as well.
  • Chat features
    • File transfer control for internal and external contacts 
      Administrators can control the type of files that can be sent to and from their internal and external users in Zoom Chat. Admins can also control the maximum file size for transfer by external users.
  • Phone features
    • Voicemail and videomail transcript 
      Phone users can view the transcription of their videomail or voicemail if the features are enabled by their admins.
    • Adjust ringtone and call waiting volume 
      Users can adjust or silence the volume of incoming calls, and call waiting using the ringtone and call waiting volume controls. Users can also assign distinct ringtones to different extensions.
    • SMS to emergency phone numbers 
      Zoom Phone users attempting to send an SMS or a group SMS from the Zoom desktop or mobile client, to US and Canada emergency phone numbers, will receive an error message stating that text to 911 service is not available, and instead to call those emergency phone numbers. Zoom phone clients will automatically place the emergency call after a 10 seconds countdown unless the user cancels the call.
    • Sync cloud contacts 
      Users can refresh their contacts by clicking the refresh icon if the contacts have not synced.
  • Contact Center features
    • Transfer call to external phone number 
      Supervisors and agents can transfer voice calls to specialists outside the Zoom Contact Center by entering the Zoom Phone number or external phone number.
    • Invite URL for video engagements
      Agents can invite others to the video engagement by copying and sending an invite URL via SMS or email.
    • Enhancements to Engagement tab 
      There are several UI enhancements to the Engagements tab:
      • Column headings still appear when there is no engagement data available.
      • The unique engagement ID for each engagement is easily accessible and can be copied to share with others.
    • Initiate callback from Engagements tab 
      If callback is enabled, supervisors and agents can view voice calls in the queue that are waiting for a callback. They can take over the call to start an outbound call.
    • Enhancements to presence status 
      Agents can’t set their contact center presence status to Offline. The Offline status will be auto set if the agent signs out of the client. Also, the default presence status has changed to Not Ready.
    • Enhancements to notifications 
      There are several UI enhancements to improve and differentiate Zoom Contact Center notifications from other Zoom products.
      • Inbound voice notifications display the address book name and phone number if available. Otherwise Unknown Name
      • Inbound chat, SMS, and video notifications display the Decline
      • When an agent transfers a voice call, they can select the Transfer from
      • Agents can be on a Zoom meeting, Zoom Phone call, and Zoom Contact Center call at the same time and easily switch audio between each product when receiving an inbound notification.
    • Enhancement to published notes 
      Published notes are better organized to help agents easily understand customer issues for engagements. Notes are listed by the agent assigned to the engagement in chronological order, then by the published timestamp of each note. If agents edit an existing note, this will not impact the order of the notes.
  • Zoom Apps features
    • Guest mode for Zoom Apps 
      Guest mode allows a meeting or webinar participant to use an app without Zoom giving the app full access to the participant’s Zoom account data. Instead, the app only has access to basic information, such as participants’ display names, basic browser and device info, basic interactions within Zoom (reactions, turn camera on/off, etc), and performance statistics about how that Zoom App is running.

Resolved Issues

  • Minor bug fixes
  • Security enhancements
  • Resolved an issue for a subset of user regarding calendar syncing with on-prem Exchange 
  • Resolved an issue regarding an E2EE warning when calling a PSTN line 
  • Resolved an issue for a subset of users regarding the auto-selection of video capture modes Resolved an issue regarding company contacts disappearing 
  • Resolved an issue regarding imported contacts disappearing after SMS attempt 
  • Resolved an issue regarding auto-record in a Webinar 
  • Resolved an issue regarding the visibility of the Send to Voicemail
  • Resolved an issue with font color when using dark mode
  • Resolved an issue regarding the Recorded meetings tab not loading 
  • Resolved an issue for a subset of users regarding SideBySide errors with the MSI installer

Notes:

  • The Time zones included in profile cards enhancement was pulled from release due to compatibility issues, and will be available in another upcoming release.

  • The Share Zoom Whiteboard to Zoom Chat channels enhancement was pulled from release due to compatibility issues, and will be available in another upcoming release.

資料出處 Zoom總公司官網

macOS版本更新資訊-April 24, 2022

version 5.10.4 (6592) for macOS

Resolved Issues

  • Minor bug fixes
  • Security enhancements
  • Resolved an issue for a subset of users regarding sharing their screen on the Brave browser
  • Resolve an issue regarding the SetWebDomain option 
  • Resolved an issue regarding Slide Control and Google Slides

資料出處 Zoom總公司官網

Windows版本更新資訊-April 24, 2022

version 5.10.4 (5035) for Windows

Resolved Issues

  • Minor bug fixes
  • Security enhancements
  • Resolved an issue for a subset of users regarding sharing their screen on the Brave browser
  • Resolve an issue regarding the SetWebDomain option
  • Resolved an issue regarding the meeting reminder notification  

資料出處 Zoom總公司官網

iOS版本更新資訊-April 18, 2022

version 5.10.3 (3212) for iOS

New and enhanced features

  • General features
    • Chat Etiquette Tool Account owners and admins can create Chat Etiquette policies to identify defined keywords or text patterns/regular expressions (such as account numbers) and then determine what action occurs when a policy is triggered. When a user attempts to send a message through Zoom Chat and/or in-meeting/webinar chat that triggers a Chat Etiquette policy, the user is either warned or blocked from sending the message. Chat Etiquette policies are configured at the account level, and can be activated at the account or group level. Admins can create up to 50 policies on the account. This feature requires client version 5.6.0 or higher, and will not be immediately available, as it is dependent on a backend server update currently scheduled for April 30. 
    • One-time password requirement for suspicious logins 
      Users with a work email login type and who do not have two-factor authentication enabled are required to enter a one-time password, sent to their account email, when Zoom detects a suspicious login, for example, a login from a different country or device than usual, among other factors.
  • Meeting/webinar features
    • Central library of polls 
      Users can manage a central library of polls for meetings and webinars. They can create or edit polls and use them for Personal Meeting ID (PMI) and non-PMI meetings. Previously, polls for PMI and non-PMI meetings were managed separately. When a poll is marked as available to all meetings, it will appear in the list of polls that can be launched in a meeting. This new central repository will not replace the existing “Personal Meeting (PMI) polls”, instead polls created here will only appear in PMI meetings.
    • Support for multi-spotlight for cloud recordings Cloud recordings will recognize and record up to 9 spotlighted participants in a meeting or webinar.
  • Phone features
    • Search Zoom Phone Appliances 
      Users can search for and browse Zoom Phone Appliances that have been set up as Shared Offices (common area phones). These appliances appear in the Desk Phones section in the Contacts tab.
    • SMS/MMS opt in/out 
      Users can allow their recipients to opt in/out of SMS/MMS messaging to stay within the 10DLC parameters set by mobile carriers.

Resolved Issues

  • Minor bug fixes
  • Security enhancements
  • Resolved an issue regarding imported external contacts not matching for inbound calls 
  • Resolved an issue regarding Zoom Contact Center tab appearing blank 
  • Resolved an issue regarding Samoa and New Zealand time zones 
  • Resolved an issue regarding spacing issues of pronouns displayed on iPads 
  • Resolved an issue regarding wired network connections not being recognized and reported as such in Dashboard 

資料出處 Zoom總公司官網

macOS版本更新資訊-April 18, 2022

version 5.10.3 (6420) for macOS

New and enhanced features

  • General features
    • Chat Etiquette Tool Account owners and admins can create Chat Etiquette policies to identify defined keywords or text patterns/regular expressions (such as account numbers) and then determine what action occurs when a policy is triggered. When a user attempts to send a message through Zoom Chat and/or in-meeting/webinar chat that triggers a Chat Etiquette policy, the user is either warned or blocked from sending the message. Chat Etiquette policies are configured at the account level, and can be activated at the account or group level. Admins can create up to 50 policies on the account. This feature requires client version 5.6.0 or higher, and will not be immediately available, as it is dependent on a backend server update currently scheduled for April 30. 
    • One-time password requirement for suspicious logins 
      Users with a work email login type and who do not have two-factor authentication enabled are required to enter a one-time password, sent to their account email, when Zoom detects a suspicious login, for example, a login from a different country or device than usual, among other factors.
    • Additional MSI/PLIST/GPO options
      • Disable broadcasting to messages to breakout rooms – DisableBroadcastBOMessage 
        Disabled by default, this will disable the ability for the host to broadcast a message to all open breakout rooms.
  • Meeting/webinar features
    • Central library of polls 
      Users can manage a central library of polls for meetings and webinars. They can create or edit polls and use them for Personal Meeting ID (PMI) and non-PMI meetings. Previously, polls for PMI and non-PMI meetings were managed separately. When a poll is marked as available to all meetings, it will appear in the list of polls that can be launched in a meeting. This new central repository will not replace the existing “Personal Meeting (PMI) polls”, instead polls created here will only appear in PMI meetings.
    • Hide/display chat preview notifications Participants can quickly and easily hide or show the in-meeting/webinar chat message previews. These can be disabled to help you to avoid distractions during a presentation, then displayed again when you can provide more attention to incoming chat messages.
    • Support for multi-spotlight for cloud recordings Cloud recordings will recognize and record up to 9 spotlighted participants in a meeting or webinar.
  • Meeting features
    • Enhancement to Waiting Room participants order 
      Hosts can choose to display the participants currently in the Waiting Room in either chronological or alphabetical order. This is set in the Waiting Room customization settings in the web portal. This feature requires version 5.10.3 or higher.
    • View Breakout Rooms activities from main session Hosts can get an idea of how active their breakout rooms are by viewing the list of open breakout rooms. Each participant in those breakout rooms will show their current video and audio status, if they are sharing their screen, and any active reactions or nonverbal feedback.
    • Enhanced Meeting Reaction awareness
      Meeting participants will have clearer indications of which reaction or nonverbal feedback they have chosen. This is useful when the participants cannot easily see their self-view, which typically indicates any active reactions or nonverbal feedback.
    • Gesture Recognition 
      Allows for visual gestures, such as a raised hand, to automatically use a corresponding meeting reaction, Raise hand. Currently, this is supported for Raise Hand and Thumbs Up reactions.
  • Phone features
    • Search Zoom Phone Appliances
      Users can search for and browse Zoom Phone Appliances that have been set up as Shared Offices (common area phones). These appliances appear in the Desk Phones section in the Contacts tab.
    • SMS/MMS opt in/out 
      Users can allow their recipients to opt in/out of SMS/MMS messaging to stay within the 10DLC parameters set by mobile carriers.
  • Contact Center features
    • Default behavior for agents 
      After signing in to the desktop client and selecting the Contact Center tab, supervisors will see the Closed Engagements tab and agents see the first available tab they have access to instead of the outbound dial pad.
    • Enhancement to notes 
      Notes are displayed in reverse chronological order with the most recent notes displayed first. In addition, adding new notes will not affect the overall order of the notes.
    • Enhancements to Engagement tab Agents or supervisors can click View Events to view historical information for an active or closed engagement; for example, when the engagement started. In addition, the notes section has been renamed to Published notes.
    • Enhancements to address book
      Agents can add multiple phone numbers and emails to address book contacts.

Resolved Issues

  • Minor bug fixes
  • Security enhancements
  • Resolved an issue regarding imported external contacts not matching for inbound calls 
  • Resolved an issue regarding Zoom Contact Center tab appearing blank 
  • Resolved an issue regarding Samoa and New Zealand time zones 
  • Resolved an issue regarding detecting and reporting network switch for 933 calls 
  • Resolved an issue regarding the Logitech H820e headset 
  • Resolved an issue regarding the Show meeting invitation option not appearing for an upcoming meeting or webinar 
  • Resolved an issue for a subset of users regarding sharing slides with unsupported Russian and Vietnamese language packs 
  • Resolved an issue regarding popping/cracking sounds when sharing audio 
  • Resolved an issue regarding inconsistent behavior when saving breakout room options 
  • Resolved an issue regarding presence not syncing with Outlook 
  • Resolved an issue regarding switching between chat channels on M1 devices running macOS 12.3.1 
  • Resolved an issue regarding switching between built-in camera and Blackmagic connection 
  • Resolved an issue regarding Zoom Device Management 
  • Resolved an issue regarding muting a participant that is changing their video settings 
  • Resolved an issue regarding failed installations 

資料出處 Zoom總公司官網