AC – Zoom Taiwan FAQ

2023-06-212023-06-22

2023年8月5日起最低版本限制通知

Zoom軟體每季度更新政策

自2022年11月5日起，Zoom將會每3個月(二月、五月、八月和十一月的第一個週末)執行一次新的最低版本限制。對於每次最低版本的強制執行，Zoom還將提供下一次強制升級的最低版本版號及執行的確切日期。此外，對於每種軟體版本，Zoom會提供至少9個月技術支援，然後才會考慮終止其生命週期(EOL)，屆時將提示用戶更新至最低版本或更高版本。

這一變化符合行業慣例，旨在幫助確保Zoom用戶獲得最新的Zoom功能以及我們對軟體所做的任何隱私和安全性強化。請注意，除了所要求的最低版本Zoom軟體，也有可能會要求執行額外軟體更新來滿足安全及合規功能。我們鼓勵客戶參考我們的發行說明以了解任何包含的安全增強功能或安全公告，以了解有關哪些已知問題修復的更多信息。

在所述日期後的每種Zoom產品的最低版本要求列於下表：

服務項目	當前最低版本限制 2023年5月6日	次期最低版本限制 2023年8月5日	後期最低版本限制 2023年11月04日
Zoom client (Windows, macOS, Linux, iOS, Android, Intune and Blackberry)	5.11.0 (Blackberry) 5.11.3 (Linux, iOS, iOS for Intune) 5.11.4 (Windows, macOS, Android, and Android for Intune)	5.12.2 (Windows, macOS, Linux, Android, iOS, Intune) 5.12.0 (Blackberry)	TBA
Zoom Rooms (including Zoom Room Controllers*, Scheduling Displays, and Zoom Room Whiteboards)	5.11.3 (Windows, appliances, iOS controllers) 5.11.4 (macOS) 5.4.0 (Android controllers)	5.12.2 (Windows, macOS, iOS devices and controllers) 5.12.0 (Android controllers)	TBA
Zoom Phone Appliances	5.11.3	5.12.2	TBA
Outlook plugin**	5.11.0	5.11.0	TBA
VDI client	5.8.5.21118	5.10.2	TBA
VDI plugin	5.8.5.21118	5.10.2	TBA
Virtual Room Connector	5.9.8222.20220415	5.9.8222.20220415	TBA
Meetings Connector	4.8.20230316.163^***	4.8.20230316.163	TBA
Recording Connector	5.1.1.97.20220531	5.1.1.97.20220531	TBA
Meeting SDK (Native)	5.11.3 (macOS, Android, iOS) 5.11.4 (Windows)	5.12.2	TBA
Video SDK (Native)	1.3	1.4.0	TBA
Meetings SDK (Web)	2.6	2.7.0	TBA
Video SDK (Web)	1.3	1.4.1	TBA

* 注意：Zoom Room 控制器軟體的最低版本限制已延至2023年8月5日執行。
** 注意：Outlook 外掛程式不會強制執行版本更新，但我們仍然強烈建議更新到這些註明的版本，或由 Outlook本身的 “Add-In” 來安裝更新取代原本的外掛安裝。
*** 注意：由於2023年3月31日發布的最新版本會議連接器更新了Auto-PKI功能，並且將於2023年5月6日強制執行使用TLS憑證，支援的版本號碼已於二月的公告中更新在2023年4月5日的欄內。

一如既往，我們建議您定期透過在 Zoom軟體中的檢查更新或從zoom.us/download來下載並更新到最新版本的Zoom軟體，以利使用Zoom的所有最新安全機制和功能。使用舊版Zoom軟體的用戶可能會面臨到一些未解的問題及漏洞所導致的風險。

原文參考: Zoom Software Quarterly Lifecycle Policy

2023-05-042023-06-21

2023年5月6日起最低版本限制通知

Zoom軟體每季度更新政策

在所述日期後的每種Zoom產品的最低版本要求列於下表：

服務項目	當前最低版本限制 2023年2月4日	次期最低版本限制 2023年5月6日	後期最低版本限制 2023年8月5日
Zoom client (Windows, macOS, Linux, iOS, Android, Intune, and Blackberry)	5.10.3	5.11.0 (Blackberry) 5.11.3 (Linux, iOS, iOS for Intune) 5.11.4 (Windows, macOS, Android, and Android for Intune)	5.12.2 (Windows, macOS, Linux, Android, iOS, Intune) 5.12.0 (Blackberry)
Zoom Rooms (includes Zoom Room Controllers * and Zoom Room Whiteboards)	5.10.3	5.11.3 (Windows, appliances, iOS controllers) 5.11.0 (macOS) 5.4.0 (Android controllers)	5.12.2 (Windows, macOS, iOS devices and controllers) 5.12.0 (Android controllers)
Zoom Phone Appliances	5.10.3	5.11.3	5.12.2
Outlook plugin **	5.10.3	5.11.0	5.11.0
VDI client	5.5.6	5.8.5.21118	5.10.2
VDI plugin	5.4.6	5.8.5.21118	5.10.2
Virtual Room Connector	5.9.8222.20220415	5.9.8222.20220415	5.9.8222.20220415
Meetings Connector	4.8.20220815.130	4.8.20230316.163***	4.8.20230316.163
Recording Connector	5.1.0.65.20211115	5.1.1.97.20220531	5.1.1.97.20220531
Meeting SDK (Native)	5.10.3	5.11.3 (macOS, Android, iOS) 5.11.4 (Windows)	5.12.2
Video SDK (Native)	1.3	1.3	1.4.0
Meetings SDK (Web)	2.1.1	2.6	2.7.0
Video SDK (Web)	1.2.0	1.3	1.4.1

* 注意：Zoom Room 控制器軟體要到 2023年5月才會包含在此強制執行中。
** 注意：Outlook 外掛程式不會強制執行版本更新，但我們仍然強烈建議更新到這些註明的版本，或由 Outlook本身的 “Add-In” 來安裝更新取代原本的外掛安裝。
***注意：由於具有Auto-PKI功能版本的最新會議連接器(Meeting Connector)於2023年3月31日發布，並將於2023年5月6日強制執行使用TLS證書；該公告自2023年2月發布後，其所需版本號碼已於2023年4月5日更新。

原文參考: Zoom Software Quarterly Lifecycle Policy

2023-02-012023-02-01

2023年2月4日起最低版本限制通知

Zoom軟體每季度更新政策

在所述日期後的每種Zoom產品的最低版本要求列於下表：

服務項目	當前最低版本限制 2022年11月05日	次期最低版本限制 2023年02月04日	後期最低版本限制 2023年05月06日
Zoom client (Windows, macOS, Linux, iOS, Android, Intune and Blackberry)	5.8.6	5.10.3	5.11.0 (Blackberry) 5.11.3 (Linux, iOS, iOS for Intune) 5.11.4 (Windows, macOS, Android, and Android for Intune)
Zoom Rooms (includes Zoom Room Controllers * and Zoom Room Whiteboards)	5.8.3	5.10.3	5.11.3 (Windows, Android controllers, iOS controllers) 5.11.4 (macOS)
Zoom Phone Appliances	5.8.6	5.10.3	5.11.3
Outlook plugin **	5.8.6	5.10.3	5.11.0
VDI client	5.5	5.5.6	5.8.5.21118
VDI plugin	5.5	5.5.6	5.8.5.21118
Virtual Room Connector	5.9.8222.20220415	5.9.8222.20220415	5.9.8222.20220415
Meetings Connector	4.8.20220815.130	4.8.20220815.130	4.8.20220815.130
Recording Connector	5.1.0.65.20211115	5.1.0.65.20211115	5.1.1.97.20220531
Meeting SDK (Native)	5.9.0	5.10.3	5.11.3 (macOS, Android, iOS) 5.11.4 (Windows)
Video SDK (Native)	1.2.0	1.3	1.3
Meetings SDK (Web)	–	2.1.1	2.6
Video SDK (Web)	–	1.2.0	1.3

* 注意：Zoom Room 控制器軟體要到 2023 年 5 月才會包含在此強制執行中。
** 注意：Outlook 外掛程式不會強制執行版本更新，但我們仍然強烈建議更新到這些註明的版本，或由 Outlook本身的 “Add-In” 來安裝更新取代原本的外掛安裝。

原文參考: Zoom Software Quarterly Lifecycle Policy

2022-08-022023-02-01

2022年8月6日起最低版本限制通知

服務項目	最低版本限制(2022年8月6日起)
Zoom Client: Windows, macOS, Linux, iOS, Android, Intune and Blackberry	5.3.0
Chrome OS	N/A
Zoom Rooms and Zoom Room Controller	5.3.0
Zoom Phone Appliances	5.3.0
Outlook Plug-in	N/A
Browser Scheduler Extensions for Chrome and Firefox	N/A
VDI Client and VDI Plug-in	3.2.0 (5.3.45604.0927)
Meeting SDK Client: Windows, macOS, iOS, Android	Win: 5.4.54524.1229 (2020-12-29) MacOS: 5.4.54528.1230 iOS: 5.4.54520.1229 Android: 5.4.3.603
Meeting SDK Web	N/A

2022-04-222022-08-03

免費用戶一對一的會議將有 40 分鐘會議時間限制

自 2022年5月2日起，Zoom 免費用戶一對一的會議將有40分鐘會議時間限制。
如需更長的會議時間，請登入您的使用帳號升級您的服務。

2022-01-202022-01-21

Windows版本更新資訊－December 7, 2021

version 5.8.7 (2058) for Windows

Resolved Issues

Resolved an issue for a subset of users regarding messages between first time 1-on-1 chat users not appearing and potentially crashing the desktop client

資料出處 Zoom總公司官網

2021-12-022021-12-02

Windows版本更新資訊－November 28, 2021

version 5.8.6 (2048) for Windows

Note: This client release was originally scheduled for release on November 22, 2021.

Changes to existing features

Change in defaults of MSI/PLIST/GPO/MDM options
- Blocking of Untrusted SSL Certificates now enabled by default
  By default, the BlockUntrustedSSLCert MSI/GPO/PLIST option will now be enabled, automatically blocking connections to untrusted SSL certificates.
- Silent auto-update now enabled by default
  By default, the EnableSilentAutoUpdate MSI/GPO/PLIST option will now be enabled, which updates the desktop client without the install wizard appearing.

New and enhanced features

General features
- Automatic updates
  Users can enable the desktop client to update itself when updates are available for install. Users can choose between 2 different update cadences: Slow (default) for fewer updates and better stability, or Fast for the newest features and updates. This will be enabled by default for standard installations, but disabled for the package for IT Admins for managed installations. Enterprise users with the existing automatic update option disabled are unaffected.
- Additional MSI/PLIST/GPO/MDM options
  - Set auto-update frequency – SetUpdatingChannel
    Allows admins to set which update cadence to follow when AutoUpdate is enabled: Slow (default) for fewer updates and better stability, or Fast for the newest features and updates.
- Turkish and Polish language support The Zoom client now supports Turkish and Polish. By default, Zoom will match the operating system’s language if supported and users can manually select a language of their choice.
Meeting/webinar features
- Presentation slide control
  Control progression of presentation slides without needing to ask the participant sharing the presentation for the next slide. Supports presentations in Google Slides, Powerpoint, and Keynote. The account owner and admins can enable this for use at the Account-, Group-, and User-level web settings. This feature requires version 5.8.3 or higher.
- Spotlight self for host in Participants list Hosts can use the menu in the participant list to spotlight themselves, in addition to the menu from their video tile. This feature eliminates the different experience for self spotlighting versus other people, by controlling it all in one place.
- Compatibility enhancements for Smart Gallery
  Various enhancements for how the client handles the multi-stream Smart Gallery view from a Zoom Room, such as moving all Zoom Room participants into a Breakout Room together, in-meeting chat messages are sent to the Zoom Room as a whole (instead of sent to individual members), and assigning the Zoom Room host controls, rather than an individual participant.
Webinar features
- Order Q&A chronologically or by upvotes
  User submitted Q&A questions are sorted by default chronologically, with the most recent appearing at the bottom of the list. The host and panelists can also sort the questions by number of upvotes, to prioritize more popular questions.
- Guest indicator for submitted Q&A Questions submitted by external attendees in a webinar will be labeled with the Guest marker, to make it clearer which questions are internally or externally submitted.
Chat features
- Consolidated display of transferred files and images
  When sending up to 6 files or images, the files/images are displayed in the same chat bubble, along with any accompanying text. This feature requires version 5.5.0 or higher and is not available when enhanced chat encryption is enabled.
Phone features
- Caller verified icon for incoming calls
  Zoom Phone will show “caller verified” check marks to help users identify robocalls and spam calls. A check mark icon appears if the carrier has authenticated the calling party and they are authorized to use the calling number. The check mark icon appears in the call log and inbound call notifications (client, app) for these inbound call scenarios:
  - Extension to extension calls in the same account
  - Call between Zoom Phone customers
  - Incoming calls from the U.S. public telephone network when the originating carrier has provided an A-level attestation per STIR/SHAKEN guidelines.

Resolved Issues

Minor bug fixes
Security enhancements
Resolved an issue for a subset of users regarding sharing a mp4 video in a meeting
Resolved an issue for a subset of users regarding captions provided by 3rd-party service not being visible to all users
Resolved an issue for a subset of users regarding unnecessary popups on devices with OpenSSL installed
Resolved an issue for a subset of users regarding a drop in video quality when spotlighting more than one participant

Notes:

The Schedule meetings with Focus mode and Save custom gallery view order features have been pulled from release due to issues with deployment and will be available in another upcoming release.
The Add video to waiting room feature has been pulled from release pending some final enhancements.
The Conference barge for shared line groups was removed from release notes, as it is already available in an earlier version and will be available for use after the web update scheduled for November 21.

資料出處 Zoom總公司官網

2021-12-022021-12-02

macOS版本更新資訊－November 28, 2021

version 5.8.6 (2879) for macOS

Note: This client release was originally scheduled for release on November 22, 2021.

Changes to existing features

Change in defaults of MSI/PLIST/GPO/MDM options
- Blocking of Untrusted SSL Certificates now enabled by default
  By default, the BlockUntrustedSSLCert MSI/GPO/PLIST option will now be enabled, automatically blocking connections to untrusted SSL certificates.
- Silent auto-update now enabled by default
  By default, the EnableSilentAutoUpdate MSI/GPO/PLIST option will now be enabled, which updates the desktop client without the install wizard appearing.

New and enhanced features

General features
- Automatic updates
  Users can enable the desktop client to update itself when updates are available for install. Users can choose between 2 different update cadences: Slow (default) for fewer updates and better stability, or Fast for the newest features and updates. This will be enabled by default for standard installations, but disabled for the package for IT Admins for managed installations. Enterprise users with the existing automatic update option disabled are unaffected.
- Additional MSI/PLIST/GPO/MDM options
  - Set auto-update frequency – SetUpdatingChannel
    Allows admins to set which update cadence to follow when AutoUpdate is enabled: Slow (default) for fewer updates and better stability, or Fast for the newest features and updates.
- Turkish and Polish language support The Zoom client now supports Turkish and Polish. By default, Zoom will match the operating system’s language if supported and users can manually select a language of their choice.
Meeting/webinar features
- Presentation slide control
  Control progression of presentation slides without needing to ask the participant sharing the presentation for the next slide. Supports presentations in Google Slides, Powerpoint, and Keynote. The account owner and admins can enable this for use at the Account-, Group-, and User-level web settings. This feature requires version 5.8.3 or higher.
- Spotlight self for host in Participants listHosts can use the menu in the participant list to spotlight themselves, in addition to the menu from their video tile. This feature eliminates the different experience for self spotlighting versus other people, by controlling it all in one place.
- Compatibility enhancements for Smart Gallery
  Various enhancements for how the client handles the multi-stream Smart Gallery view from a Zoom Room, such as moving all Zoom Room participants into a Breakout Room together, in-meeting chat messages are sent to the Zoom Room as a whole (instead of sent to individual members), and assigning the Zoom Room host controls, rather than an individual participant.
Webinar features
- Order Q&A chronologically or by upvotes
  User submitted Q&A questions are sorted by default chronologically, with the most recent appearing at the bottom of the list. The host and panelists can also sort the questions by number of upvotes, to prioritize more popular questions.
- Guest indicator for submitted Q&A Questions submitted by external attendees in a webinar will be labeled with the Guest marker, to make it clearer which questions are internally or externally submitted.
Chat features
- Consolidated display of transferred files and images
  When sending up to 6 files or images, the files/images are displayed in the same chat bubble, along with any accompanying text. This feature requires version 5.5.0 or higher and is not available when enhanced chat encryption is enabled.
Phone features
- Caller verified icon for incoming calls
  Zoom Phone will show “caller verified” check marks to help users identify robocalls and spam calls. A check mark icon appears if the carrier has authenticated the calling party and they are authorized to use the calling number. The check mark icon appears in the call log and inbound call notifications (client, app) for these inbound call scenarios:
  - Extension to extension calls in the same account
  - Call between Zoom Phone customers
  - Incoming calls from the U.S. public telephone network when the originating carrier has provided an A-level attestation per STIR/SHAKEN guidelines.

Resolved Issues

Minor bug fixes
Security enhancements
Resolved an issue for a subset of users regarding sharing a mp4 video in a meeting
Resolved an issue for a subset of users regarding captions provided by 3rd-party service not being visible to all users
Resolved an issue for a subset of users regarding deletion of a custom immersive view also deleting the original image file
Resolved an issue regarding the direct message notifier not appearing correctly for in-meeting chat when in Italian

Notes:

The Schedule meetings with Focus mode and Save custom gallery view order features have been pulled from release due to issues with deployment and will be available in another upcoming release.
The Add video to waiting room feature has been pulled from release pending some final enhancements.
The Conference barge for shared line groups was removed from release notes, as it is already available in an earlier version and will be available for use after the web update scheduled for November 21.

資料出處 Zoom總公司官網

2021-12-022021-12-02

iOS版本更新資訊－November 28, 2021

version 5.8.6 (1819) for iOS

Note: This client release was originally scheduled for release on November 22, 2021.

New and enhanced features

General features
- Turkish and Polish language support The Zoom client now supports Turkish and Polish. By default, Zoom will match the operating system’s language if supported and users can manually select a language of their choice.
Meeting/webinar features
- Support for sending HD video on mobile devices Supported devices will be able to enable HD video in app settings and send video up to 720p.
- Compatibility enhancements for Smart Gallery
  Various enhancements for how the client handles the multi-stream Smart Gallery view from a Zoom Room, such as moving all Zoom Room participants into a Breakout Room together, in-meeting chat messages are sent to the Zoom Room as a whole (instead of sent to individual members), and assigning the Zoom Room host controls, rather than an individual participant.
Webinar features
- Order Q&A chronologically or by upvotes
  User submitted Q&A questions are sorted by default chronologically, with the most recent appearing at the bottom of the list. The host and panelists can also sort the questions by number of upvotes, to prioritize more popular questions.
- Guest indicator for submitted Q&A Questions submitted by external attendees in a webinar will be labeled with the Guest marker, to make it clearer which questions are internally or externally submitted.
Chat features
- Consolidated display of transferred files and images
  When sending up to 6 files or images, the files/images are displayed in the same chat bubble, along with any accompanying text. This feature requires version 5.5.0 or higher and is not available when enhanced chat encryption is enabled.
Phone features
- Caller verified icon for incoming calls
  Zoom Phone will show “caller verified” check marks to help users identify robocalls and spam calls. A check mark icon appears if the carrier has authenticated the calling party and they are authorized to use the calling number. The check mark icon appears in the call log and inbound call notifications (client, app) for these inbound call scenarios:
  - Extension to extension calls in the same account
  - Call between Zoom Phone customers
  - Incoming calls from the U.S. public telephone network when the originating carrier has provided an A-level attestation per STIR/SHAKEN guidelines.

Resolved Issues

Minor bug fixes
Security enhancements
Resolved an issue regarding text entered using talk-to-text being unreviewable due to scroll being disabled

Notes:

The Schedule meetings with Focus mode and Save custom gallery view order features have been pulled from release due to issues with deployment and will be available in another upcoming release.
The Add video to waiting room feature has been pulled from release pending some final enhancements.
The Conference barge for shared line groups was removed from release notes, as it is already available in an earlier version and will be available for use after the web update scheduled for November 21.

資料出處 Zoom總公司官網

2021-12-022021-12-02

Android版本更新資訊－November 28, 2021

version 5.8.6 (3139) for Android

Note: This client release was originally scheduled for release on November 22, 2021.

New and enhanced features

General features
- Turkish and Polish language support The Zoom client now supports Turkish and Polish. By default, Zoom will match the operating system’s language if supported and users can manually select a language of their choice.
- Optimized UI for Android tablets
  Users of the Zoom app on Android tablets will see a more optimized UI.
Meeting/webinar features
- Support for sending HD video on mobile devices Supported devices will be able to enable HD video in app settings and send video up to 720p.
- Compatibility enhancements for Smart Gallery
  Various enhancements for how the client handles the multi-stream Smart Gallery view from a Zoom Room, such as moving all Zoom Room participants into a Breakout Room together, in-meeting chat messages are sent to the Zoom Room as a whole (instead of sent to individual members), and assigning the Zoom Room host controls, rather than an individual participant.
Webinar features
- Order Q&A chronologically or by upvotes
  User submitted Q&A questions are sorted by default chronologically, with the most recent appearing at the bottom of the list. The host and panelists can also sort the questions by number of upvotes, to prioritize more popular questions.
- Guest indicator for submitted Q&A Questions submitted by external attendees in a webinar will be labeled with the Guest marker, to make it clearer which questions are internally or externally submitted.
Chat features
- Consolidated display of transferred files and images
  When sending up to 6 files or images, the files/images are displayed in the same chat bubble, along with any accompanying text. This feature requires version 5.5.0 or higher and is not available when enhanced chat encryption is enabled.
Phone features
- Caller verified icon for incoming calls
  Zoom Phone will show “caller verified” check marks to help users identify robocalls and spam calls. A check mark icon appears if the carrier has authenticated the calling party and they are authorized to use the calling number. The check mark icon appears in the call log and inbound call notifications (client, app) for these inbound call scenarios:
  - Extension to extension calls in the same account
  - Call between Zoom Phone customers
  - Incoming calls from the U.S. public telephone network when the originating carrier has provided an A-level attestation per STIR/SHAKEN guidelines.

Resolved Issues

Minor bug fixes
Security enhancements
Resolved an issue regarding attempting to live stream to Youtube

Notes:

The Schedule meetings with Focus mode and Save custom gallery view order features have been pulled from release due to issues with deployment and will be available in another upcoming release.
The Add video to waiting room feature has been pulled from release pending some final enhancements.
The Conference barge for shared line groups was removed from release notes, as it is already available in an earlier version and will be available for use after the web update scheduled for November 21.

資料出處 Zoom總公司官網